FAQ

Q: Are your toys safe for children?
A: Yes, all our toys are made from non-toxic, child-safe materials and meet international safety standards.

Q: What age are your toys suitable for?
A: Each product includes a recommended age range to ensure safety and the best play experience.

Q: How long does shipping take?
A: Orders are typically processed within 1–3 days and delivered within 7–15 business days.

Q: Can I track my order?
A: Yes, once your order ships, you will receive a tracking number via email.

Q: What if my item is damaged or missing parts?
A: Please contact us within 30 days, and we will arrange a replacement or refund.

Q: Do you offer refunds or returns?
A: Yes, we offer a 30-day return policy for unused items in original condition.

Q: Are your toys safe for children?
A: Yes, all our toys are made from non-toxic, child-safe materials and meet international safety standards.

Q: What age are your toys suitable for?
A: Each product includes a recommended age range to ensure safety and the best play experience.

Q: How long does shipping take?
A: Orders are typically processed within 1–3 days and delivered within 7–15 business days.

Q: Can I track my order?
A: Yes, once your order ships, you will receive a tracking number via email.

Q: What if my item is damaged or missing parts?
A: Please contact us within 30 days, and we will arrange a replacement or refund.

Q: Do you offer refunds or returns?
A: Yes, we offer a 30-day return policy for unused items in original condition.